Watch Ron in Action
Video Clip #3 - Who Does What By When?
Once a decision method is chosen, what’s next? Ron identifies the steps for moving forward. To assure decisions are carried out, team members need to clearly understand who does what, by when, and then follow up.
Video Clip #4 - Overcoming Helplessness
When dealing with difficult problems, it’s much easier to make excuses than find solutions. Ron teaches that by identifying the role you play in the organization, you can escape the “helpless story” and move to where you need to be.
Video Clip #5 - Crucial Conversations: The Decisive 10 Percent
Our relationships with others are defined by just 10 percent of our conversations. Ron warns how these crucial conversations, if handled poorly, can strain all future interactions.
Video Clip #6 - Emotion: Reason’s Worst Enemy
When emotions run high, our logic and reason tend to clock out for lunch. Ron shares three specific questions we can ask ourselves to bring back reason and avoid making stupid, emotional mistakes.