Watch Ron in Action
Video Clip #7 - Intimidations, Threats, and Coercions
What is the second most common way we tend to deal with a Crucial Confrontation? We intimidate. We Threaten. We compel and coerce. Listen as Ron traces a typical pattern of avoidance until POW! - you find yourself in a full-blown Crucial Confrontation.
Video Clip #8 - Create Accountability
When creating accountability, don't forget to describe the gap, and follow-up with "Who does what, by when?" Ron shares this simple skill that will make a huge impact on your results.
Video Clip #9 - Reasonable and Rational Human Beings
Is the story you're telling yourself about someone else making you angry? Ron says strong emotions are a red flag! At first sign of strong emotions, stop and ask, "Why would a reasonable, rational and decent human being do what they're doing?"